Tag Archives: NHI

What do I do if my online vaccination status doesn’t match my yellow card in Taiwan?

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Up until around November 17 of 2021, the vaccination status of foreign residents in Taiwan wasn’t listed on their NHI app or in their card details. Some information was clearly available, given that so many foreign residents were able to get vaccinations and follow-up vaccinations on the online appointment platform, but what do you do if the information shown on your card is in conflict with the info displayed online or on the NHI app?

UPDATE (March 10, 2022): If you got your vaccinations before you updated your NHI card to match your new ARC number format, the vaccination record on your online records and in the NHI app won’t be carried over and you’ll also have to go through the process detailed below.

This happened to me, in that the Heping Branch of Taipei City Hospitals still haven’t uploaded info from my first vaccine in May, meaning that my second vaccination is listed as my first:

As the qualifying criteria for a booster dose is 5 months passing since your second dose, I thought I’d given the hospital a reasonable enough window in which to update the details if they were going to. So I called the 1922 hotline, and they told me to go to my local district health and welfare office (區衛生所), these are called district health and care centers (區健康照顧中心) or district health service centers (區健康服務中心) in Taipei City. The one for Zhongzheng District is here.

Take your yellow vaccination card and your NHI card to your local branch, and they’ll take your details at reception and ask you to fill out a form.

Essentially, the helpful lady at the counter told me that they will contact the hospital to request that they update their records and then they’ll contact me when it’s done.

UPDATE:
The records were updated the following day:

It’s probably best to update your online status, so that when it comes time for your booster, the system will know when you become eligible (5 months after your second dose).

Booking an NHI-Funded COVID-19 Vaccine Appointment in Taiwan

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The NHI-funded COVID-19 vaccine appointment booking website has been released.

First of all, if you haven’t already downloaded the NHI app and logged in (the same one used to book masks) you can find instructions here.

If you’ve already got the app, the steps seem incredibly simple. When the system is operational, you can click the COVID-19 Vaccine Appointment on your app:

You can also use the app to login to the website, if you prefer:

After checking your system requirements are up to scratch, it will prompt you to enter you ARC/ID number, the OTP code from your app and a captcha code:

To access the OTP code, you just go into your NHI app and click the OTP password option:

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Order and Pay for or Donate Masks Online and Check your Medical History with the NHI App 用全民健保行動快易通app買口罩註冊辦法

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Germany

36th Round:
Order and payment: June 14-16
Collection: June 21-July 4

**Update the new update of the app now has a COVID-19 (NHI-funded) vaccine appointment platform. It’s still under construction, but watch this space.**

I discovered this app a while back, but it wasn’t really of much use to me until I heard the news that you can order masks through it on a weekly basis. The app essentially provides you information about your medical history and medications prescribed you online, and they’ve added information about all the tests you’ve undergone through the years in English (See Extra Credit section below to explore this content). It also provides reminders about scheduling your next dentist appointment, but previously, the app was buggy and not incredibly interesting, so I didn’t blog about it at the time. The process of getting your device verified is also quite complex and involves a card reader, so I didn’t think there’d be too much appetite for a post about it, but maybe the online ordering system and the added info will change that a bit. (Note, you can also order at an iBon/Famiport/other machine in convenience stores and pay at the counter.)

After downloading the app 「健保快易通」(Google Play) or here for Apple users (if you’ve already downloaded it, make sure you have the latest version). You then have to go to the website to verify your identity with a (ATM-style) card reader (you can buy them on PCHome here).

After you’ve installed the card reader, head to their website, if you’re a Windows user, you’ll need to download their Windows installer, or MAC Installer, (others available here). You can check if your card is being read properly here.

If it’s working, you should get a message like this:

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You’ll also have to mark your server as a trusted server here (or click on 「設定伺服器為可信任服務」(set as a trusted server) on this page). You’ll have to be an administrator on your computer to do this.

Now, you can get on with verifying your mobile app.

First-time users should click the box labeled 「首次登入請先申請」(First-time users, please apply here first), which I’ve marked with a red box below:
(Note they’ve now added English to the website too.)

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This will take you to a list of terms that you can click agree on:

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